The goods will be delivered within 1-2 working days in Italy, 2-5 working days in Europe and 15-20 working days for the USA and other continents outside Europe. These times are to be considered from the date of shipment and from our email notice of departure of the goods. These times are to be considered from the date of shipment and from our email notice of departure of the goods.
Once out of our warehouses, the entire order handling process is accompanied by online tracking that allows you to constantly monitor the goods. For any information from the departure of the order, our Shipping Office is always at your disposal.
Our shipments are entrusted to the best couriers, with whom we have contracts and collaborations and to whom we convey the concept of care and attention given the nature of the transported content.
The goods travel covered by insurance and our customers are reimbursed 100% in case of damage or breakage of the contents.
The passion and care with which we pack your products (even the voluminous and delicate ones), with high standards and shockproof materials, are the testimony of how much the safety of your order, for us at Bottle Designer, comes before anything else. We do it every day, always with the utmost dedication.
All our products are shipped in special cardboard or shockproof polystyrene containers, packages specially designed to keep the wine safe, even if the package falls from heights greater than 1.5 meters.